Privacy, Terms & Shipping

Last updated: June 15, 2026

Cinnamon Vogue operates this website and online store (“Services”). The Services are powered by Shopify, which enables us to provide ecommerce functionality, including product browsing, checkout, payment processing, and order fulfillment.

By using this website, you agree to the practices described in this Privacy Policy, Terms & Conditions, Shipping Policy, and Return Policy.

1. PRIVACY POLICY

Personal Information We Collect

We collect personal information you provide directly to us, including:

  • Name, billing and shipping address
  • Email address and phone number
  • Payment and transaction information
  • Order history and shopping activity
  • Customer support messages
  • Device, browser, IP address, and usage data via cookies and analytics

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve website performance and customer experience
  • Provide marketing communications (only if opted in)
  • Detect fraud and secure transactions
  • Comply with legal obligations

Payment Information Security

We do not store or have access to your full credit card details. All payments are processed securely through third-party payment providers. We are PCI-compliant.

Cookies & Analytics

We use cookies and tools such as Google Analytics to understand website traffic, performance, and customer behavior. This may include:

  • Browser type
  • Device type
  • Pages visited
  • Approximate location (IP-based)

This data is used only to improve website performance and is not sold as direct personal identifiers.

Data Sharing

We share personal information only with:

  • Shopify (platform provider)
  • Payment processors (e.g., Shopify Payments, PayPal)
  • Shipping carriers and fulfillment partners
  • Service providers (analytics, IT, email services)

We do not sell personal information in the traditional sense. However, certain analytics or advertising tools may be considered “sharing” under California law.

Your Privacy Rights (California & US States)

Depending on your location, you may have rights to:

  • Access your personal data
  • Request deletion of your data
  • Correct inaccurate information
  • Opt out of “sale or sharing” of personal data
  • Opt out of targeted advertising

You may exercise these rights by contacting us at cinnamonvogue@gmail.com or using available privacy controls in the website footer.

We honor Global Privacy Control (GPC) signals where required.

International Data Transfers

Your information may be stored or processed outside your country, including in the United States and other countries where Shopify or its service providers operate.

Data Retention

We retain personal data only as long as necessary for order fulfillment, legal compliance, dispute resolution, and business operations.

Security

We use reasonable physical, electronic, and administrative safeguards to protect your data. However, no system is 100% secure.

Children’s Data

This website is not intended for children, and we do not knowingly collect data from minors.

Last updated: June 15, 2026

Cinnamon Vogue operates this website and online store (“Services”). The Services are powered by Shopify, which enables us to provide ecommerce functionality, including product browsing, checkout, payment processing, and order fulfillment.

By using this website, you agree to the practices described in this Privacy Policy, Terms & Conditions, Shipping Policy, and Return Policy.


2. RETURN POLICY

We want you to be completely satisfied with your purchase. If you need to return an item, please review the following policy.

Standard Returns

  • Unopened, unused, and undamaged products may be returned within 30 days of the purchase date.
  • Products must be returned in their original packaging (or equivalent protective packaging).
  • Opened or used products are not eligible for return.
  • Sale and clearance items are final sale and cannot be returned.

Return Shipping

Unless the return is the result of our error or a damaged or defective product, customers are responsible for all return shipping costs. We recommend using a trackable shipping service, as we cannot be responsible for items lost during return transit.

Damaged or Defective Products

If your order arrives damaged or you receive a defective product, please contact us promptly.

Once we verify the issue, we will provide a prepaid return shipping label at no cost to you. After we receive and inspect the returned product, we will, at our discretion:

  • issue a full refund (including the original shipping charges, if applicable), or
  • send a replacement product at no additional cost.

Refunds

Refunds are processed after the returned item has been received and inspected. Approved refunds will be issued to the original method of payment.

Restocking Fee

A 25% restocking fee may apply to eligible returns that are not the result of our error or a damaged or defective product.

Order Cancellations

If you need to cancel your order, please contact us as soon as possible.

Orders may be canceled without charge only if they have not yet been processed, packed, or shipped by our fulfillment department. Because many orders are processed quickly, we recommend requesting cancellation within one hour of placing your order. However, submitting a cancellation request within one hour does not guarantee that the order can be canceled before processing begins.

Once an order has been processed or shipped, it can no longer be canceled. If you no longer want the order, you may return it in accordance with our Return Policy. A 15% cancellation/restocking fee may apply to orders canceled after processing has begun or to refused shipments.

3. SHIPPING POLICY

  • Orders are processed within 24 business hours
  • Shipping occurs on business days only
  • Risk of loss transfers to customer once carrier accepts package
  • Address errors may incur additional fees
  • Incorrect address corrections or re-shipments may incur a $10 fee
  • Orders requiring credit card verification delays may incur a $15 fee

Customers must provide accurate billing and shipping details at checkout.

4. RESTRICTED SHIPPING DESTINATIONS

We do not currently ship to:

  • Nevada (if still applicable — confirm this is intentional)
  • Most international destinations except select countries including:
    • Australia
    • Canada
    • United Kingdom

International shipments may include a $1.50 customs processing fee.

We are not responsible for third-party parcel forwarding services.

5. SALES TAX

We do not collect sales tax on orders placed through our website because we are not currently required to collect sales tax in the states where we sell.

Nevada residents must purchase our products through Amazon, which collects and remits the applicable sales tax on our behalf.

If your state requires you to pay use tax on purchases where sales tax was not collected, you are responsible for reporting and remitting any applicable tax in accordance with your state's laws.

6. HEALTH DISCLAIMER

All content provided is for informational purposes only and is not medical advice.

Products and information on this site are not intended to diagnose, treat, cure, or prevent any disease.

Always consult a qualified healthcare professional before using any supplement or product discussed on this website.

Statements regarding dietary supplements have not been evaluated by the FDA.

No doctor-patient relationship is created by use of this website.

7. GENERAL TERMS

Copyright

All content, images, and branding are owned by Cinnamon Vogue and may not be reused without permission.

Fraud & Chargebacks

All orders are subject to verification. Fraudulent activity may be reported to relevant financial institutions.

Policy Changes

We reserve the right to update these policies at any time without notice.

8. CONTACT INFORMATION

For questions about this policy or your data rights:
📧 cinsales @ cinnamonvogue .com